How do I delete my account?

You can delete your account yourself at any time. Deletion happens immediately, cannot be undone, and applies everywhere, because one account covers the website and both apps.

On the website

1. Open Settings from the menu under your name.
2. Scroll to Delete Account and choose Delete my account…
3. Type DELETE, enter your password and confirm.

In the app

1. Tap your initials at the top of Home, then Settings.
2. Scroll to Account and tap Delete account.
3. Type DELETE, enter your password and confirm.

What happens

Deleting your account cancels any active subscription so you are not billed again, erases your name, email, password and address, disconnects any Gmail or Outlook account, removes your devices and notifications, and signs you out everywhere.

Some records are kept without your name attached, such as a log of which bills received letters, so activity statistics stay accurate. Letters you already sent stay in the offices' inboxes and in your own Sent folder. Payment records stay with our payment processor, Stripe, as tax law requires. The public Delete Your Account page at my.conservativestates.app/delete-account lists everything removed and kept.

Cannot sign in?

Email privacy@conservativestates.app from the email address on your account and ask us to delete it. We confirm the request and delete the account within 30 days.

If this does not solve it, email support@conservativestates.app with the email address on your account.