Who receives the letters from an action page?

Every action page has a Recipients setting under Who supporters write to. It decides which officials each supporter writes to. The list is worked out for each supporter from their own address, so two supporters on the same page can write to different people.

Bill pages

A page about a bill offers two choices:

• Follow the bill automatically. The letter goes to the committee the bill is in, or to the supporter's own member when the bill is on the floor. As the bill moves, the recipients move with it. This is the default.
• Choose recipients. Add leadership, the Governor or anyone else to the letter. You can keep Where the bill is now ticked so the letter still follows the bill, and add others beside it.

Issue pages and chosen recipients

On an issue page, or a bill page set to Choose recipients, you can combine:

• The supporter's own legislators: their member in each chamber of your state legislature, and their U.S. representative and U.S. senators. A whole chamber is never written to: each supporter writes only to the members for their own district. State legislators are included only for supporters who live in your organization's state.
• A committee: one committee or subcommittee per page. On a bill page it cannot be combined with following the bill, since following the bill already writes to the bill's committee.
• Individual legislators: find them by name or district.
• Recipient groups: lists of legislators you name, such as "House leadership".
• Governor and statewide officials: the officials listed for your state. Some take letters only through their official web form, which the supporter fills in themselves. If none are listed for your state yet, add the office under Other recipients for now.
• Other recipients: anyone who is not a legislator, such as a district attorney or a board, with a name, optional title and email address.

As you choose, the editor shows about how many recipients a typical supporter will have, and the most a supporter in the largest district could have. It also tells you if something breaks a rule before you save.

Letters to members of Congress go through Congress's own delivery service rather than email. Before you launch a page that writes to members of Congress, check with us that this delivery is turned on for your organization. An issue page that writes to Congress also asks for a Topic for letters to Congress, the policy area Congress files the letter under.

Recipient groups and other recipients

To manage your lists, open Campaigns and click Recipient groups at the top of the page.

• Groups of legislators: give the group a name (for example "House leadership"), an optional note for your team, and add sitting members of your state legislature by name or district, up to 30. Click Save group. If a member leaves office, they drop out of the group and you are told.
• Other recipients: add a name, an optional title and an email address. You can also add one straight from an action page's recipients.

A group or other recipient cannot be removed while a page still writes to it. If changing a group's members would break the rules on a page that uses it, the change is refused and the pages are named.

The limits

These rules protect supporters and keep letters credible. They are the same for every organization.

• At most 30 recipients per submission. A page must be set up so no supporter could have more than 30. When a page has more than 30 for a supporter (for example a committee and a large group), the supporter picks up to 30, and the first 30 are ticked for them.
• One letter per official per stage. On a bill page, a supporter writes to each official once while the bill is at the same stage (the same committee, or the floor). When the bill moves on, they can write again. On an issue page, they write once to each official until you start a new round. A supporter who already wrote sees "Already written to" next to that official.
• The 30 limit covers the whole stage. Letters sent at the same stage count together, so waiting does not give a supporter a fresh 30.
• 100 letters a day per supporter. No supporter can send more than 100 letters in any 24 hours, across everything they write.
• A few letters per legislator. A supporter can write to the same legislator only a few times a day and a week.

Changing who a published page writes to needs an Owner. So does changing the email address of an other recipient, or the members of a group, that a published page uses. Editors can set recipients on drafts and manage groups and other recipients.

If this does not solve it, email support@conservativestates.app and tell us your organization's name.